Launch product-aware chatbots that capture leads, answer product questions and escalate to humans when it matters. Built for marketplaces and ecommerce, with guardrails, analytics and privacy in one place.
We're currently inviting a small group of marketplaces and ecommerce teams to join our design partner program.
Hello! I'm Hover, your guide to HoverBot. How can I help you today?
Hi there!
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Focus on growth. Let HoverBot handle the conversations.
Automate repetitive questions and support tasks so your team can focus on high-value work.
Turn product questions into revenue opportunities. Guide visitors from inquiry to purchase intent with intelligent recommendations.
Handle high volumes without adding headcount, with smooth handover to humans when needed.
Track questions, conversions, and gaps in your knowledge base so each release makes the bot smarter.
Reach global audiences with built-in multilingual support and localization.
Evidence source: Multilingual architecture guide
Set guardrails and define what the bot can say. Keep sensitive topics for humans.
Specialized skills that turn your chatbot into a working member of the team.
HoverBot understands your product catalog and guides customers from browsing to purchase with personalized recommendations and intelligent upsells.
Suggests relevant products based on customer needs and preferences
Increases order value by recommending complementary items
Routes ready buyers to checkout or connects them with sales team
Hi! I'm here to help you find the perfect product. What are you looking for today?
I need a laptop for video editing and design work.
Perfect! Based on your needs, I recommend the Pro Studio 15 — it has a powerful processor, 32GB RAM, and a dedicated graphics card ideal for creative work. It's $1,899.
That sounds great! What else would I need?
I'd recommend adding a USB-C Hub ($79) and an External SSD ($149) for extra storage. Together with the laptop, that's $2,127. Want me to add these to your cart?
Yes, please!
Perfect! I've added everything to your cart. Would you like to proceed to checkout, or would you prefer to speak with a sales specialist about financing options?
Everything you need to build, control, and improve intelligent chatbots at scale.
Human-in-the-loop for sensitive topics
PII masking by default before anything reaches the model
Full audit logs of changes and conversations
Real-time monitoring to see what customers actually ask
Unanswered questions automatically flagged for review
Knowledge base insights to surface gaps and weak spots
Role-based access so each team sees only what they need
Shared workspace for sales, support, and product to collaborate
Analytics to track usage, resolution rates, and lead quality
Get started with HoverBot in four simple steps. Need help? Contact our support team.
Set up your chatbot, pick its personality, and match it to your brand.
Connect your docs, FAQs, and APIs. Define guardrails and escalation rules.
Turn on lead generation and product support skills to handle real workloads.
Drop the widget on your site, watch conversations in real time, and improve based on analytics.
<!-- HoverBot Widget Code -->
<script>
window.HOVERBOT_CONFIG = {
botId: "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",
nonce: "hb-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"
}
</script>
<script async src="https://cdn.hoverbot.ai/widget.js"></script>HoverBot adapts to your specific business needs
Convert product questions into carts, quotes, and purchases with intelligent product recommendations and guided buying flows.
Convert website visitors into leads effortlessly. Identify buying intent and collect contact information naturally during conversations.
Reduce response times and automate FAQs. Handle common customer inquiries 24/7 without human intervention.
Provide real-time product assistance with API calls. Help users navigate features and troubleshoot issues instantly.
Insights and updates on AI chatbots and automation
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Real outcomes from businesses using HoverBot in production
We reduced repetitive support load quickly after rollout. The biggest win was removing queue pressure without sacrificing response quality.
Operations Lead
Customer Support · APAC E-commerce Account (anonymized)
Oct–Dec 2025
Oct–Dec 2025
Find answers to common questions about HoverBot
Try our interactive demos first, then start free. No credit card required. Explore our resources or read our story.